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Universities and students welcome IELTS Indicator around the world

A focus on real life conversation critical to helping people connect  In the month since launch, more than 280 leading universities around the world have welcomed IELTS’ new online test, IELTS Indicator, specifically designed to help students who cannot access a language test due to precautions against the spread of Covid-19.   The high number of …

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6 Steps for Taking a Message on the Phone in Business English (With Phrases to Use on the Phone)

Let’s run through the typical scenario and what phrases will help push the conversation along in an organized manner. Explain That the Call Recipient Isn’t Available Let the caller know that the person they’re looking for isn’t able to take the call. Normally, you’d start with some apologies: Sorry, I’m afraid… My apologies, but… Then explain …

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